We accept all major credit cards (Visa, MasterCard, American Express, and Discover), Stripe, PayPal, Wire transfer, AftetrPay, Klarna, Splitit as well as Crypto.
Many customers purchasing items valued over $1,000 prefer paying by wire/wise transfer.Wire transfer/Crypto orders receive a 2% discount from our listed price.
Customers paying by wire will receive wiring instructions once they have placed the order. We must receive confirmation from our bank that a wire transfer has been completed before items can be shipped.
If you have any questions, Pleasecontact usfor or call/WhatsApp us at +1 646-288-0810
PS: If we didn’t received the order payment within 2 working business days, the order will be cancelled due to non-payment & we are not responsible for the same.
Free Shipping: Orders typically dispatch within 3 to 7 business days. (Orders up to $500 will incur a shipping fee of $35 USD.)
Express Shipping($120): Orders typically dispatch within 2 to 5 business days.
Diamonds marked with a truck icon are eligible for delivery within 3-5 working days.
Transit time is not included in the lead times stated above because transit times vary so dramatically. The above timeframe doesn’t cover Jewelry crafting.
If you need an order to ship by, or arrive by, an specific date we urge you to type in “order notes” section provided during check out. We’ll do our best to exceed your request or attempt to reach you and advise the best we can do.
You can obtain the status of your current orders on the “Orders” under “My Account” page.
Other countries customers have to pay the duties and taxes. Once the package arrives in your country, the courier will contact you to collect any taxes or duties. We don’t have any exact figure of how much duty as it depends on the state/country government. Please check your government website for the same. If you are from Europe, Please note that you might need to pay the broker fees.
Yes, you need to pay the customs duties/tax as per your country’s import rules which would be payable directly to the shipping company.
As we are both diamond manufacturers and sellers it should be noted that we in no way include any extra charges to our final prices, like ‘middle-men fee’. Something which is commonly billed when purchasing from a diamond retailer. With a minimal profit margin we are giving you the best quality diamonds as swiftly as we can, hence we keep a 7-day return policy to ensure maximum efficiency for all our customers.
Many times 3-4 customers end up liking the same diamond/diamond jewelry, if we sell it to someone and they want to return it within 7-days we are then able to sell that diamond to another interested buyer. This helps us maintain the market balance.